Delivering satisfaction and service quality: a customer based approach for libraries/ by Peter Hernon
Material type:
TextPublisher: New Delhi: Indiana, 2013Description: 181pISBN: 81-8408-242-8Subject(s): User Satisfaction Libraries | Information Services Quality | Library and Information ScienceDDC classification: 025.52
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Book
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Sree Sankaracharya University of Sanskrit Stacks | 025.52 PET/D (Browse shelf) | Available | 075286 |
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