TY - BOOK AU - Jishnu P TI - A study on the service delivery mechanism of ISO certified LSGI's in Kerala on the basis of TQM with special reference to Malappuram district U1 - SW 352.266 PY - 2019/// CY - Kalady PB - Department of Social Work, Sree Sankaracharya University of Sanskrit KW - PG Dissertation Social Work KW - Quality Management Mechanism KW - LSGI KW - Public Administration KW - Social Sciences ER -